Contact information

CONTACT INFORMATION

Mellyngtton
Website: Mellyngtton.store
Email: costumer@Mellyngtton.store
Market: Australia

Last updated: 10 September 2026

Contact Us

Thank you for shopping with Mellyngtton.

If you have any questions about our products, orders, shipping, returns, refunds or general store information, please contact our customer support team.

Customer Support

Email:
costumer@Mellyngtton.store

Website:
Mellyngtton.store

Our customer support team will aim to respond to enquiries as soon as reasonably possible.

Order Enquiries

For questions regarding an existing order, please include your:

full name;
order number;
email address used when placing the order; and
a brief description of your enquiry.

Providing these details will help us locate your order and assist you more efficiently.

Shipping and Delivery

For enquiries regarding:

delivery status;
tracking information;
delayed orders;
missing parcels;
incorrect delivery information; or
other shipping matters,

please contact:

costumer@Mellyngtton.store

Please include your order number whenever possible.

Returns and Refunds

For return, refund, exchange or faulty product enquiries, please contact:

costumer@Mellyngtton.store

Before sending a product back, please contact our support team so we can provide the appropriate return instructions.

Please also refer to our Return & Refund Policy for further information.

Faulty, Damaged or Incorrect Products

If you receive a product that is faulty, damaged, defective or different from what you ordered, please contact us as soon as reasonably possible.

Please include:

your order number;
a description of the issue; and
photographs of the product or packaging where reasonably available.

Providing photographs may assist us in reviewing the issue more quickly.

Your rights under the Australian Consumer Law are not affected if photographs cannot reasonably be provided.

Changes to an Order

If you need to request a change to your order, including changes to your delivery information, please contact us as soon as possible at:

costumer@Mellyngtton.store

We will make reasonable efforts to assist where the order has not yet been processed or dispatched.

Once an order has entered the fulfilment or delivery process, changes may no longer be possible.

General Enquiries

For general questions relating to Mellyngtton, our products or our website, please email:

costumer@Mellyngtton.store

Privacy Enquiries

If you have any questions regarding how your personal information is collected, used, stored or handled, please contact:

costumer@Mellyngtton.store

Please include “Privacy Enquiry” in your message where appropriate.

Complaints

If you wish to make a complaint about an order, product or service, please contact:

costumer@Mellyngtton.store

Please provide enough information for us to understand and investigate your concern.

We will assess complaints reasonably and in accordance with applicable Australian law.

Australian Consumer Rights

Nothing in this Contact Information page limits or excludes any rights you may have under the Australian Consumer Law.

If you experience an issue with a product or service supplied by Mellyngtton, please contact us so we can assess the matter and provide an appropriate remedy where required by law.