Terms of service
TERMS OF SERVICE
Mellyngtton
Website: Mellyngtton.store
Email: costumer@Mellyngtton.store
Market: Australia
Currency: Australian Dollars (AUD)
Last updated: 10 September 2026
1. Overview
Welcome to Mellyngtton.
These Terms of Service ("Terms") govern your access to and use of Mellyngtton.store, including your purchase of products through our website.
Throughout these Terms, the terms "Mellyngtton", "we", "us" and "our" refer to Mellyngtton.
The terms "you" and "your" refer to any person accessing our website or purchasing products from us.
By accessing our website, placing an order or otherwise using our services, you agree to be bound by these Terms, together with any policies referenced within them.
Nothing in these Terms excludes, restricts or modifies any guarantee, condition, warranty, right or remedy that cannot lawfully be excluded under the Australian Consumer Law (ACL) or other applicable Australian law.
If any part of these Terms conflicts with a mandatory right under Australian law, the mandatory legal right will prevail.
2. Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Depending on the circumstances, consumers may be entitled to a repair, replacement, refund, cancellation or compensation where goods fail to satisfy an applicable consumer guarantee.
Consumer guarantees apply automatically and are separate from any additional or voluntary warranty, return period or policy offered by Mellyngtton.
Nothing stated on our website or in these Terms is intended to remove or reduce those statutory rights.
3. Eligibility to Use Our Website
By using our website and placing an order, you represent that you have the legal capacity to enter into a binding contract.
If you are under the age at which you may independently enter into a legally binding contract in your jurisdiction, you should only place an order with the involvement and permission of a parent or legal guardian.
You must use our website only for lawful purposes.
4. Website Use
You may use Mellyngtton.store for personal and lawful shopping purposes.
You must not:
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use the website for unlawful or fraudulent purposes;
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attempt to gain unauthorised access to our systems;
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introduce viruses, malware or harmful code;
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interfere with the security or proper operation of the website;
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use automated systems to overload, scrape or disrupt our website in a manner that is unlawful or materially interferes with its operation;
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impersonate another person;
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provide deliberately false or fraudulent information;
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use our website to infringe the rights of another person; or
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attempt to bypass security or fraud-prevention measures.
We may take reasonable steps to protect our website, customers and systems where we reasonably believe misuse, fraud or unlawful activity is occurring.
5. Product Information
We aim to provide accurate descriptions, photographs, sizing information, specifications and other information about our products.
Colours and appearance may vary slightly depending on lighting, photography, production variations and the display settings of your device.
Any such variation does not affect your rights where a product materially differs from its description or otherwise fails to comply with an applicable consumer guarantee.
We will not knowingly make false or misleading representations about our products.
6. Product Availability
All products are subject to availability.
Placing an item in your shopping cart does not reserve the item.
If a product becomes unavailable after you place an order, we will contact you and provide an appropriate solution.
Where we cannot supply a product you have paid for, we will provide a refund or another solution where required by applicable law.
We will not substitute a materially different product without your agreement.
7. Orders
When you place an order through Mellyngtton.store, you are making an offer to purchase the selected products under these Terms.
After an order is submitted, you may receive an automated acknowledgement confirming that we have received your order.
An automated order acknowledgement does not necessarily mean that your order has been finally accepted.
An order will generally be accepted when we confirm the order for fulfilment or dispatch, depending on our checkout and fulfilment process.
We reserve the right to decline or cancel an order where there is a legitimate reason to do so, including:
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suspected fraud;
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unauthorised payment;
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an obvious pricing or listing error;
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product unavailability;
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inability to verify information reasonably required to process the order;
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suspected unlawful activity; or
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circumstances where accepting the order would breach applicable law.
If we cancel an order after payment has been successfully taken, we will provide a refund of the relevant amount unless another lawful arrangement has been agreed with you.
8. Order Information
You are responsible for ensuring that the information supplied when placing an order is accurate and complete.
This includes your:
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name;
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email address;
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delivery address;
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billing details; and
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any other information reasonably required to fulfil the order.
If you notice an error after placing an order, contact us as soon as possible at:
We will make reasonable efforts to correct the information before dispatch where possible.
9. Prices
Unless otherwise stated, prices displayed on Mellyngtton.store for Australian customers are shown in Australian Dollars (AUD).
The total amount payable will be displayed during checkout before you confirm your purchase.
Where applicable, taxes, delivery charges or other compulsory charges will be disclosed before the order is submitted.
We aim to ensure that all prices displayed on our website are accurate.
10. Pricing Errors
Occasionally, a product may be displayed with an obvious pricing or technical error.
Where this occurs, we may contact you before fulfilling the order to explain the error and provide available options.
We will not use this provision to retrospectively increase the price of an order that has already been validly accepted merely because we decide that the original price was commercially undesirable.
Where an order cannot lawfully or reasonably be fulfilled because of a genuine and obvious error, any payment collected for the affected item will be refunded.
Nothing in this section limits your rights under Australian law.
11. Payment
Available payment methods will be displayed during checkout.
By providing payment information, you represent that you are authorised to use the selected payment method.
Payment information may be processed by third-party payment providers.
We may use reasonable fraud-prevention and payment-verification measures before fulfilling an order.
We do not guarantee that every payment method will always be available.
12. Payment Security
We take reasonable steps to maintain appropriate security in connection with our website and payment processes.
Payments may be processed through independent third-party payment service providers that have their own security practices and terms.
You are responsible for taking reasonable precautions to protect your account, device and payment credentials.
Nothing in these Terms excludes liability that cannot legally be excluded.
13. Shipping and Delivery
Shipping options, charges and estimated delivery information will be displayed on our website or during checkout where applicable.
Delivery estimates are estimates rather than guarantees unless expressly stated otherwise.
Delivery may occasionally be affected by circumstances outside our reasonable control, including carrier disruptions, severe weather, transport disruptions and other external events.
We will comply with our obligations under Australian law if products are not supplied within an agreed time or, where no specific time has been agreed, within a reasonable time.
Further information is available in our Shipping Policy.
14. Delivery Address
You are responsible for providing a complete and accurate delivery address.
If you provide incorrect or incomplete delivery information, contact us promptly.
If an order has not yet been dispatched, we may be able to update the address.
Once an order has entered the carrier's delivery network, changes may not be possible.
Where additional costs arise solely because incorrect information was provided by the customer, reasonable additional costs may be payable by the customer where permitted by law.
This does not apply where the problem was caused by Mellyngtton or where applicable law provides otherwise.
15. Delivery Delays
Where an order is delayed, we may provide updated information when available.
A delay does not automatically give us an unlimited right to retain payment or indefinitely postpone delivery.
If we cannot supply your order within the timeframe required by applicable Australian law, you may be entitled to an appropriate remedy.
Nothing in these Terms removes any rights you may have where goods are not delivered within an agreed or reasonable period.
16. Risk and Ownership
Risk in products will pass in accordance with applicable Australian law and the circumstances of delivery.
Nothing in these Terms is intended to transfer risk to a consumer earlier than permitted by applicable law or remove rights relating to goods that are lost or damaged before proper delivery.
Ownership of products passes to you as determined by applicable law and the relevant transaction.
17. Consumer Guarantees
Products supplied by Mellyngtton are subject to the consumer guarantees contained in the Australian Consumer Law where applicable.
Among other requirements, goods must generally:
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be of acceptable quality;
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be reasonably fit for their usual purpose;
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be fit for a disclosed particular purpose where the relevant legal requirements are met;
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match their description;
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correspond with any applicable sample or demonstration model;
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satisfy applicable express warranties; and
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comply with other consumer guarantees required by law.
Consumer guarantees cannot be excluded simply by these Terms, a store policy, a warranty period or a statement such as "no refunds".
18. Faulty Products
If a product fails to meet a consumer guarantee, your available remedy will depend on the nature and seriousness of the problem.
Where there is a major failure, consumers may have the right to reject the goods and choose a refund or replacement in accordance with the Australian Consumer Law.
For problems that are not major failures, we may generally have an opportunity to provide an appropriate remedy within a reasonable period as permitted by law.
Nothing in these Terms limits any additional compensation or remedy available under the Australian Consumer Law.
19. Returns and Refunds
Returns, refunds, replacements and exchanges are governed by our Return & Refund Policy and applicable Australian law.
Our voluntary return conditions are additional to, and do not replace, rights available under the Australian Consumer Law.
A voluntary change-of-mind period must not be interpreted as a time limit on statutory consumer guarantee rights.
Please contact:
for assistance with a return or product issue.
20. Change of Mind
Australian Consumer Law does not generally require a business to provide a refund simply because a consumer changes their mind.
However, Mellyngtton may provide voluntary change-of-mind returns under the conditions specified in our Return & Refund Policy.
Any voluntary policy is additional to statutory consumer rights.
21. Sale and Promotional Products
Products purchased at a discount, during a sale or as part of a promotion remain covered by applicable consumer guarantees.
We will not refuse a statutory remedy merely because a product was purchased on sale or at a discounted price.
Different voluntary change-of-mind conditions may apply to certain promotional products where clearly disclosed and legally permitted.
22. Promotions and Discount Codes
Promotions and discount codes may be subject to additional terms disclosed at the time of the promotion.
Unless otherwise stated:
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promotional codes cannot be exchanged for cash;
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only valid promotional codes may be used;
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promotions may be limited to specified products;
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promotions may be subject to reasonable usage limits; and
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promotional offers may have stated eligibility conditions.
Any significant restriction or expiry condition will be disclosed appropriately.
Promotion terms will not override mandatory consumer rights.
23. Gift Offers and Complimentary Products
Where we offer a complimentary item as part of a promotion, the conditions of that promotion will be disclosed with the offer.
Nothing relating to a complimentary or promotional product removes rights that apply under Australian law.
We will not describe an item as "free" where undisclosed compulsory charges mean that the representation would be false or misleading.
24. Discount Representations
Where we advertise savings, previous prices, discounts or promotional comparisons, we aim to ensure that those representations are genuine and not misleading.
Promotional claims are subject to applicable Australian consumer protection law.
25. Reviews and Customer Content
Where our website allows customers to submit reviews, photographs, comments or other content, submitted content must:
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be genuine;
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relate to the relevant product or experience;
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not be fraudulent or misleading;
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not infringe intellectual property or privacy rights;
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not contain unlawful or malicious content; and
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not contain harmful code.
We may moderate content for legitimate reasons, including unlawful content, spam, abuse, irrelevant material or fraudulent reviews.
We will not manipulate customer reviews in a manner that creates a false or misleading overall impression.
26. Intellectual Property
Unless otherwise stated, the content available through Mellyngtton.store, including our branding, logos, graphics, photographs, product presentation, text and website design, is owned by or licensed to Mellyngtton and is protected by applicable intellectual property laws.
You may access website content for normal personal shopping purposes.
You must not reproduce, distribute, commercially exploit or falsely represent our intellectual property as your own without permission or another lawful basis.
Nothing in these Terms restricts rights that you may have under applicable copyright or other intellectual property laws.
27. Third-Party Services
Our website may use or contain links to services operated by third parties, including:
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payment providers;
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delivery providers;
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analytics services;
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social media platforms; and
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other technology providers.
Third-party services may be governed by their own terms and privacy practices.
The presence of a link does not necessarily constitute an endorsement.
We do not exclude responsibility for matters for which we are legally responsible under Australian law merely because a third-party provider is involved.
28. External Links
Links to third-party websites may be provided for convenience.
We do not control all content or practices of independent third-party websites.
You should review the applicable terms and privacy policies before providing information or completing transactions on an external website.
29. Privacy
Your use of our website may involve the collection and handling of personal information.
Our handling of personal information is explained separately in our Privacy Policy.
Where applicable, we will comply with Australian privacy laws and other legal obligations applying to our business.
30. Electronic Communications
When you communicate with us electronically or place an order through our website, communications and transactions may occur electronically.
Electronic contracts and communications will be treated in accordance with applicable Australian electronic transactions laws.
You are responsible for providing an email address that you can access so that we can send information relating to your order.
31. Marketing Communications
Where we send electronic marketing communications, we will comply with applicable Australian requirements.
Where required, marketing communications will provide an appropriate method for recipients to unsubscribe.
Transactional communications relating to purchases, security, account activity or customer service are distinct from promotional marketing communications.
32. Website Availability
We aim to keep our website reasonably available and functioning.
However, temporary interruptions may occur because of maintenance, technical problems, security incidents or circumstances outside our reasonable control.
We do not guarantee uninterrupted access at all times.
Nothing in this section excludes liability or obligations that cannot legally be excluded.
33. Errors and Inaccuracies
We may correct genuine typographical, technical or factual errors appearing on the website.
Corrections will be made fairly and consistently with Australian law.
Nothing in this clause allows us to make misleading representations, retrospectively alter an accepted transaction unfairly or remove mandatory consumer rights.
34. Limitation of Liability
To the maximum extent permitted by law, Mellyngtton will not be liable for losses for which liability may lawfully be excluded.
However, nothing in these Terms excludes, restricts or modifies:
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the Australian Consumer Law;
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any applicable consumer guarantee;
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liability that cannot legally be excluded or limited; or
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any right or remedy that cannot legally be excluded or limited.
Where Australian law permits liability to be limited, any limitation will operate only to the extent legally permitted and reasonable in the circumstances.
35. No Exclusion of Mandatory Rights
Any disclaimer, limitation, exclusion or qualification in these Terms applies only to the extent permitted by law.
If Australian law provides you with rights that cannot be excluded, those rights remain fully applicable regardless of anything stated in these Terms.
36. Fraud and Unauthorised Transactions
We may reasonably investigate, hold or cancel orders where there are legitimate indicators of fraud, payment misuse, identity misuse or other unlawful activity.
We may request reasonable information necessary to confirm the legitimacy of a transaction.
Any personal information collected for fraud prevention will be handled in accordance with applicable privacy requirements.
37. Suspension or Restriction of Access
We may reasonably restrict access to our website where necessary to:
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protect website security;
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prevent fraud;
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comply with the law;
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respond to abusive or malicious behaviour; or
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protect customers and our systems from material harm.
We will not rely on this provision in an arbitrary manner that would unfairly remove rights relating to an existing purchase.
38. Termination
You may stop using our website at any time.
Rights and obligations relating to completed or existing purchases may continue where necessary.
We may cease providing access to particular website functionality for legitimate reasons, subject to applicable law.
Termination or suspension of website access does not remove consumer rights relating to products already purchased.
39. Changes to These Terms
We may update these Terms from time to time to reflect changes in our operations, website, services or applicable law.
Updated Terms will be published on Mellyngtton.store with an updated revision date.
Changes will generally apply prospectively.
We will not rely on a change to these Terms to unfairly or retrospectively remove material rights attached to an order already accepted or to reduce mandatory consumer rights.
40. Entire Agreement
These Terms, together with our policies and any terms specifically disclosed and agreed to during a transaction, form the terms governing your use of our website and relevant purchases.
Nothing in this section excludes representations, guarantees, rights or remedies that cannot lawfully be excluded.
41. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or severed to the minimum extent necessary, where legally appropriate.
The remaining provisions will continue to operate to the extent permitted by law.
42. No Waiver
If we do not immediately exercise a legal right, this does not necessarily mean that the right has been waived.
Likewise, nothing in this provision affects a customer's mandatory rights under Australian law.
43. Governing Law
These Terms are governed by the laws applicable in Australia, including the Australian Consumer Law, together with applicable laws of the relevant Australian State or Territory.
Nothing in these Terms requires a consumer to waive any jurisdictional, procedural or other legal right that cannot lawfully be excluded.
44. Dispute Resolution
If you experience a problem with an order or our service, we encourage you to contact us first so that we can attempt to resolve the matter.
Contact:
We will assess complaints reasonably and in accordance with applicable Australian law.
Nothing in this section prevents you from exercising rights available through an Australian consumer protection agency, tribunal, court or other legally available dispute resolution process.
45. Contact Information
Questions about these Terms of Service may be sent to:
Mellyngtton
Website: Mellyngtton.store
Email: costumer@Mellyngtton.store
Australia
By accessing Mellyngtton.store or purchasing from us, you acknowledge that you have had an opportunity to read these Terms.
Your agreement to these Terms does not constitute a waiver of any non-excludable rights available to you under Australian law.